Term and Conditions

Ms Monchi Health & Education Consultancy LLP (The Company) welcomes you to our online healthcare portal/website, “ www.diagnotreat.com ”, your trusted healthcare companion. We wish you a healthy life.

What we do

Diagnotreat is a platform for unhealthy individuals to get online consultation from a wide range of consultants of different therapies.

Our Vision

We are committed to simplifying and personalizing your healthcare needs through a holistic approach on our online platform. We are also trying to fill the gap between the patients and the healthcare professionals (i.e., our consultants), service providers, centers by offering this (www.diagnotreat.com) a unique online healthcare platform for consultation by various consultants (i.e., from conventional or complementary therapies) and connecting them with different experts from all over the world.

Our mission

According to World Health Organization (WHO) health is “a state of complete physical, mental, and social well-being and not merely the absence of disease or infirmity,” Our mission to support holistic approach that includes conventional therapies such as Allopathy, Homeopathy, Ayurveda, and Naturopathy, etc. as well as complementary therapies like Yoga, Acupressure, Acupuncture, and Magnet therapy etc., accessible healthcare services should be available to all. By leveraging technology, our focus is to create a more patient-centric experience in providing unbiased second opinions and professional healthcare through our registered healthcare services and centers. We help individuals make informed decisions about their healthcare and ongoing treatment plans through these second opinions. Please register for this transformative journey toward building a healthier and happier world.

How it works

For the patient

A patient suffering from a disease or illness, enduring pain or difficulties, and sometimes under the care of untrained or unqualified doctors or therapists, may find themselves dissatisfied with their ongoing treatment plan. Here, diagnotreat.com provides a solution by offering a platform where you can seek a second opinion from other experienced doctors or therapists in your area and receive advice from the online system.

You may upload and save your case history, physical and mental status, old prescriptions, and diagnostic reports on your dedicated dashboard. Maintaining your privacy, comfort, and a supportive environment, we aim to provide a cost-effective and time-saving solution without compromising the quality of healthcare.

The Consultant

A health consultation is a clinical encounter that can be defined as “A meeting between a physician and patient, at which health-related issues are presented and explored and management decisions are made.” An effective consultation should always be performed with patience, and a relaxed mind has a positive impact on the patient’s care.

Any healthcare professional (from complementary or conventional therapy) will serve as a consultant on www.diagnotreat.com and can provide their best advice to our registered patients. The primary responsibility of a consultant is to understand the patient’s physical and mental conditions and then offer them the best advice with their full expertise. As we support a holistic approach to treatment, we promote all therapies, including Allopathy, Homeopathy, Ayurveda, Naturopathy, Yoga, Acupressure, Acupuncture, Healing therapy, and more.

We may promote you on our different social media platforms. After completing registration with us, you may get patients of your specialization from your nearby area. You can give them online consultancy and get your consultancy fee directly into your account from patients through UPI or other payment transfer modes. You may refer to higher institutions or specialized consultants, or to diagnostic centers. You may keep a date-wise data record of your forwarded patients on your dedicated dashboard.

The Healthcare Centre / Services

Ms. Monchi Health and Education Consultancy LLP welcomes healthcare service providers, freelancers and health centers like, nursing homes, clinics, Pharmacy stores, dentists, diagnostic centers, imaging centers, Therapy centers, IVF Clinics, fitness centers, Ambulance services, Personal care centers, NGOs, Government organisations, etc., for listing on our website, i.e., www.diagnotreat.com. After listing, you get your dedicated dashboard to keep referred patients.

Terms & Conditions

Effective Date: July 1, 2025
Last Revision: July 1, 2026

User Agreement

This Agreement (“Agreement”) and the policies referred to herein contain the terms and conditions that apply to your use of the Internet Website, i.e., www.diagnotreat.comand services located at https://diagnotreat.com (“webportal/website”) and all affiliated web sites owned, operated, licensed or controlled by Ms Monchi Health & Education Consultancy LLP (“Company”).

PLEASE READ THIS AGREEMENT CAREFULLY. THIS AGREEMENT GOVERNS YOUR USE OF THE WEBSITE AND SERVICES MADE AVAILABLE THROUGH THE WEBSITE. IF YOU DO NOT AGREE TO THE TERMS OF THIS AGREEMENT OR ANY REVISED VERSION OF THIS AGREEMENT, PLEASE DO NOT USE THIS WEBSITE WWW.DIAGNOTREAT.COM, INCLUDING ANY OPINION/SERVICES THAT YOU MAY HAVE RECEIVED ON THE WEBSITE OR BY REGISTERING ON THE WEBSITE, OR IN ANY WAY.

Your access or use of the Website, i.e., www.diagnotreat.com, creates a binding and enforceable legal agreement between you, the website i.e. www.diagnotreat.com user, and Company and signifies your understanding, acceptance, and consent to be bound by the terms and conditions contained in this Agreement.

BY USING THE SITE, AND/OR BY REGISTERING WITH US, YOU AGREE THAT YOU ACCEPT THIS AGREEMENT.

NOTE: Please note that some of the content, text, data, graphics, images, information, suggestions, guidance, and other material (collectively, “information”) that may be available on the website (also including the information provided in direct response to your questions or postings) may be provided by individuals in the medical profession. The provision of such information does not create a licensed medical professional/patient relationship between Monchi Health & Education Consultancy (website www.diagnotreat.com ) and you does not constitute an opinion, medical advice, diagnosis, or treatment of any particular condition, but is only provided to assist you with locating appropriate medical care from a qualified practitioner.

The Services are not intended to be a substitute for getting in touch with any health emergency. If you are an End-User facing a medical emergency (either for your own or another person’s behalf), please contact an ambulance service or hospital directly, not intended to be accessed through the website or used for medical emergency contacts. In the case of any health emergency, please call the local emergency phone number for medical assistance immediately.

NOTE: The expression ‘you’ and its grammatical variations refer to the individual who is accessing this website. If you are not the patient for whom the Services (including medical second opinion) is being sought, then by accessing this Web Site, you assume full responsibility to communicate the terms and conditions under which this Website, i.e., www.diagnotreat.com and the Services on the Website, i.e., www.diagnotreat.com are being made available to the patient. Before accessing the Website, you must ensure that you have been lawfully authorized to share the patient’s personal information, medical records, and health information with Ms Monchi Health & Education Consultancy LLP for the purposes imagined in this Agreement and the Privacy Policy and obtain the services contained herein for the patient.

ABOUT THE WEBSITE

Everything we offer on the Website, i.e., www.diagnotreat.com is referred to in this Agreement collectively as the “Services.” Some information available on the Website, i.e., www.diagnotreat.comis viewable without registering with us, but to avail benefit of most Services, you must register as a member and authorize the use and disclosure of your personal and health information for purposes of allowing us to provide the Services and as otherwise disclosed in our Privacy Policy.

ABOUT RECEIVING MEDICAL SECOND OPINION THROUGH DIAGNOTREAT.COM

The Services are being made available to you on the following assumptions:

That the patient for whom a medical second opinion is being sought is an Indian citizen who is alive and is presently residing in India;
That the patient is already under the care of a local qualified and specialized medical practitioner (“Treating Physician”).
That the patient seeks a second opinion on the medical response (diagnosis, prognosis, treatment, etc) that has been offered to him/her strictly in good faith and that such opinion shall not be used against any person in any manner.
That the patient is willing and is in a position to visit the qualified medical practitioner (“Specialist”) to seek medical consultation, but owing to be distance and cost involved, the patient would first like to understand what kind of medical response would be offered to the patient by the specialist. This is the sole premise of the patient to use the Website, i.e., diagnotreat.com, and the specialist to offer his/her medical second opinion to the patient.
That the medical second opinion provided on the Website, i.e., diagnotreat.com is based on the information that you make available to the specialist/consultant/coordinator and is subject to be improved upon or modified in the event of an in-person examination and/or further tests carried out by such Specialist or any other qualified medical practitioner.
That you are aware that the Specialist with whom you interact on the Website, i.e., diagnotreat.com is qualified and licensed to provide medical second opinion in the geographical area where the medical practitioner resides, that he may or may not be located in India, and that if there was ever a question on the precise location where the medical second opinion was provided, it would always be the area where the medical practitioner resides and not the area where you reside or have business.
That the medical second opinion is intended as a guide for the Treating Physician and that you (or if you are not the patient, the patient) will not draw any conclusion or inference from the medical second opinion received on the Website.
That by providing the medical opinion, neither the Company nor the concerned Specialist agrees to assume charge of your care.”
That, under no circumstances, a prescription for medicines shall be issued to you.

If the patient or representative does not agree with any of the above statements either wholly or partly, please do not use the Services or access the website, i.e., diagnotreat.com.

LIMITATIONS OF ONLINE MEDICAL CONSULTATION THROUGH A WEBSITE

As we are providing online medical consultation as a second opinion over the internet, by conventional and complementary healthcare services, there are certain inherent limitations to delivering this, as users may understand. These limitations include:

In some cases, the consultant may feel that the information provided is inadequate to provide a good quality second opinion and may ask for further call information to be provided for clarity and severity of the problem.
Occasional delays are possible due to the complexity of the case or technical issues, or other reasons.
Despite all precautions to ensure cybersecurity, an occasional breach of the confidentiality of data is possible.
In rare cases, a lack of access to complete medical records or other reasons may result in adverse drug interactions, allergic reactions, or other judgment errors.
It is also advised to approach to nearby hospital directly in case of any emergency.

DISCLOSURE OF MEDICAL INFORMATION

The Company takes seriously the privacy of your medical records, health information, and personal information. Accordingly, we have taken all reasonable precautions necessary to protect your privacy, following all applicable laws.

By using and/or registering on the Website, you authorize the company (Ms Monchi Health & Education Consultancy LLP) and their respective medical practitioners, coordinators, employees, contractors, business associates and/or agents to access, review, research, analyze, discuss and copy your medical and personal information as may be necessary to provide the medical second opinion you request. The use of information that identifies you will not exceed this stated purpose, unless and until you authorize and direct such additional disclosure(s).

For more information on how we handle your medical records, health information, and personal information, please visit our Privacy Policy.

NO DOCTOR-PATIENT RELATIONSHIP

You acknowledge and agree that although some of the content, text, data, graphics, images, documents, information, suggestions, guidance, and other material (collectively, “Information”) that is provided to you on the Website, i.e., www.diagnotreat.com (including Information provided in direct response to your questions or requests) may be provided by individuals in the medical profession, the provision of such Information does not create a medical professional – patient relationship since the opinion is provided to assist you and/or your Treating Physician in making the right choices in terms of medical care.

DEPENDENCE ON DIAGNOTREAT.COM -

You acknowledge and agree that any Information, including a medical second opinion, received on the Website, i.e., www.diagnotreat.com, as a part of the Service, does not constitute a final diagnosis, medical advice, treatment, or medical care. Furthermore, you understand and agree that your treating consultant(s) will remain at all times solely responsible for your diagnosis, care, treatment, and evaluation of the second opinion received. You must share the medical second opinion with your treating consultant and allow him/her to process it and take appropriate medical course of action. Your primary professional relationship remains with your treating consultant.

PAYMENT OF FEES

You acknowledge that you or any authorized individual/coordinator acting on your behalf and who is requesting a medical second opinion is responsible for all fees charged by the Company for the services. You understand that you (or anyone else authorized by you) must pay these fees in advance, and that it is your responsibility to pursue any third-party insurance reimbursement at your own expense, if any. Company (Ms Monchi Health & Education Consultancy LLP) or website (www.diagnotreat.com) is not responsible in case of any payment made by you or your representative for consultation or conducting any medical tests or admission or for opinion or any other reasons to the consultant or coordinator or hospital, or diagnostic centers.

In case of any discrepancy or legal proceeding, we are only liable to provide you with the available information of the organisation/individual on behalf of legal documents in the name of the subject.

REFUNDS POLICY

The Company believes in the quality of its services and incurs substantial costs to make the services available to you. Therefore, the Company does not offer a part or full refund against its Services under any circumstances.

If you are not satisfied with the medical second opinion provided to you, you may write about your grievance along with detailed reasons for your dissatisfaction to support@diagnotreat.com. We assure you that your grievance will be processed objectively and, where appropriate, a revised medical second opinion will be issued to you.

You have been informed in the Privacy Policy that you have the option to withdraw consent for the use of your personal information, medical records, and health information at any time. However, if you withdraw your consent after the advance payment is made, the advance will not be returned, or it is subject to the will of the coordinator or others.

REFUNDS POLICY

RELEASE OF LIABILITY

You further release and hold harmless the Company and its respective physicians, employees, coordinators, consultants, contractors, business associates, and/or agents from any harm, claim, injury or damages of any kind including, but not limited to, compensatory, direct, indirect or consequential damage, directly or indirectly, as result of any and all uses of the Services hereunder and any review, interpretation or analysis or and/or reliance on any and all Information, including medical second opinion.

RESTRICTIONS ON USE OF WEBSITE

Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, video clips, and written and other materials that are part of Company or Company’s Web Site(s) are copyrights, trademarks, trade dress and/or other intellectual property owned, controlled or licensed by Company. No material from the Company’s Website (s) or any other Company website, i.e., www.diagnotreat.com, may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way, except with the express written consent of the Company.

LICENSE TO ACCESS

The Company hereby grants you a limited license to access and make personal use of www.diagnotreat.com and not to download or modify it, or any portion of it. This license does not include any resale or commercial use of www.diagnotreat.com or its contents; any collection and use of any advertisements, descriptions or prices; any derivative use of www.diagnotreat.com or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar automated data gathering and extraction tools. You may not frame or utilize framing techniques to enclose any trademark, logo or other proprietary information (including images, text, page layout or form) of Company or our affiliates without express written consent. You may not use any meta tags or any other “hidden text” utilizing Company’s name or trademarks without the express written consent of Company. Any unauthorized use terminates the permission or license granted by Company. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Company so long as the link does not portray Company, its affiliates, or their products or services in a false, misleading, derogatory or otherwise offensive manner. You may not use any Company logo or other proprietary graphic or trademark as part of the link without express written permission.

To the extent that Company’s site contains links to outside services and resources, Company does not control the availability and content of those outside services and resources. Any concerns regarding any such service or resource, or any link thereto, should be directed to the particular service or resource.

VIOLATIONS

In addition to any and all remedies at law or in equity, any intentional violation of this Agreement shall give the Company the right to immediately suspend or cancel its services to, and business or any relationship, without any notice.

CHANGES TO POLICIES AND PROCEDURES

The Company may, at its sole discretion, and with or without notice, change, alter, modify or delete any of its policies, procedures, website content, fees, and/or notices. You hereby agree that the Company shall not incur any liability from you in case it exercises its rights under this clause

ARTICLES AND EDITORIAL CONTENT

We make the Website, i.e., www.diagnotreat.com, available as a service to consumers and health care professionals for the purposes of providing an informative and educational resource. We have no obligation to have non-user-posted information reviewed by the Site’s editorial personnel.

It is important to note, however, that the timeliness and accuracy of any or all of the Information is not guaranteed. Neither the authors, the editorial personnel, nor any other party who has been involved in the preparation or publication of this work can assure you that the Information contained herein is in every respect accurate or complete, and they are not responsible for any errors or omissions or the results obtained from the use of such information.

You are encouraged to confirm the Information contained herein with other sources independently and to seek the advice of a qualified physician.

PROCEDURES / PRODUCTS / SERVICES

The procedures, products, services, and devices discussed and/or advertised within the Website, i.e., www.diagnotreat.com, are not applicable to all individuals, patients, or all clinical situations. We make no claims as to the effectiveness of any such procedures, products, services, and devices. Any products and/or services represented on the website, i.e., www.diagnotreat.com, by advertisers, sponsors, and other Website, i.e., www.diagnotreat.com participants, either paid or unpaid, are presented for your awareness and do not necessarily imply appropriateness for any particular individual or prediction of effectiveness, outcome, or success.

REGISTRATION

As part of the registration process, you will provide an e-mail address, phone no, and create a password. These are your credentials for accessing the services that are only available to members (“Credentials”). You should keep your Credentials private and not share them with anyone else. The Company shall not be liable for unauthorized activity emanating from your account.

YOUR RESPONSIBILITIES

Even though some of the services may be provided free of charge, the prescribed charges for any medical second opinion services rendered by collaborating specialists profiled on the Website, i.e., www.diagnotreat.com, will apply if you use medical second opinion services, and its payment will be entirely your responsibility.

You are responsible for all use of the Website, i.e., www.diagnotreat.com, and for all use of your credentials, including use by others authorized by you. You may use the Site and the Services for lawful, non-commercial purposes only. You may not use the Site in any manner that could damage, disable, overburden, or impair our servers or networks, or interfere with any other party’s use and enjoyment of the Website, i.e., www.diagnotreat.com or the Services. You may not attempt to gain unauthorized access to any of the Services, user accounts, or computer systems or networks, through hacking, password mining, or any other means. Without limiting any of the foregoing, you agree that you shall not (and you agree not to allow any third party to):

copy, modify, adapt, translate, or reverse engineer any portion of the Site, its content or materials, and/or the services;
remove any copyright, trademark, or other proprietary rights notices contained in or on the Site and/or the services or in or on any content or other material obtained via the Site and/or the Services;
use any robot, spider, site search/retrieval application, or other automated device, process or means to access, retrieve, or index any portion of the Website, i.e., diagnotreat.com and/or the services;
access, retrieve, or index any portion of the Website, i.e., diagnotreat.com and/or the Services for purposes of constructing or populating a searchable database of reviews related to the health care industry or medical physicians;
reformat or frame any portion of the web pages that are part of the Website, i.e., diagnotreat.com and/or the Services;
fraudulently misuse the Services by scheduling an appointment with a Specialist, which you have no intention of keeping;
create user accounts by automated means or under false or fraudulent pretences; or
collect or store personal data about other users in connection with the prohibited activities described in this paragraph.

In addition to our rights in these Terms of Use, we may take any legal action and implement any technical remedies to prevent the violation of this provision and to enforce these Terms of Use.

CHANGES TO THIS AGREEMENT

We may change the terms of this Agreement at any time, as we reasonably deem appropriate. Upon any change, we will post the amended agreement on the Website, i.e., www.diagnotreat.com, with notice of the changes. Your continued use of the Website, i.e., www.diagnotreat.com, and/or the Services, following such notification shall constitute your affirmative acknowledgement of the Agreement, the modification and agreement to abide and be bound by the Agreement, as amended. If at any time you choose not to accept this Agreement, including following receipt of notification of any modifications hereto, then please do not use the Web Site.

CHANGES TO THE SERVICES

We may from time to time add a new service to the services, substitute a new service for one of the existing Services, or discontinue or suspend one of the existing Services. Information about the new services will be included on the website, and the users of new services will be governed by this Agreement. You agree that the Company will not be liable to you or any third party for Any suspension or discontinuation of any of the Services.

LINKS TO OTHER SITES

The Website, i.e., www.diagnotreat.com, may include links to other websites, including links provided as automated search results. Some of these sites may contain materials that are objectionable, unlawful, or inaccurate. We do not endorse these sites or the products and services they provide. You acknowledge and agree that the Company shall not be responsible or liable for the content or accuracy of third-party sites.

ADDITIONAL TERMS

Certain Services on the Website, i.e., www.diagnotreat.com, may have additional terms (such as policies, guidelines, and rules) that will further govern your use of that particular Service and supplement this Agreement. If you choose to register for or access any such service, you will be presented with any relevant additional terms and conditions at that time. By using those Services, you agree to comply with such additional guidelines and rules, which shall be deemed to have been incorporated as terms of this Agreement.

NO SPAM

You may not use contact information provided by our users or collaborating physicians, or harvest such information to send, or to facilitate the sending, of unsolicited bulk communications such as SPAM. You may not allow others to use your account to violate the terms of this section. We may terminate your membership or access to the Website, i.e., www.diagnotreat.com, immediately and take other legal action if you or anyone using your Credentials violates these provisions.

CONTENT YOU POST OR SUBMIT

You may be allowed to submit feedback regarding your experiences with doctors who are featured on the Website, to submit inquiries concerning possible medical needs, and to participate in the other interactive and community features of the Site (collectively “Posted Information”). In addition:

You are solely responsible for any posted information that you submit, publish, or display on the Site or transmit to other members and/or other users of the Site.
You may not post, distribute, or reproduce in any way any copyrighted material, trademarks, or other proprietary information without obtaining the prior written consent of the owner of such proprietary rights. You may not submit any content or material that infringes, misappropriates, or violates the intellectual property, publicity, privacy, or other rights of any party.
You may not provide any posted information that falsely expresses or implies that such content or material is sponsored or endorsed by the Company.
You may not provide any Posted Information that is unlawful or that promotes or encourages illegal activity.
You understand and agree that the Company may (but is not obligated to) review and delete any Posted Information that, in the sole judgment of the Company, violates these Terms of Use or that might be offensive, illegal, or that might violate the rights of, harm, or threaten the safety of other users or members of the Website, i.e., diagnotreat.com and/or other website users.
You agree that you will only provide Posted Information that you believe to be true, and you will not purposely provide false or misleading information.
By posting Posted Information on the Site, you agree to and hereby do grant, and you represent and warrant that you have the right to grant, the Company, its assigns, its contractors, and the users of the Site an irrevocable, perpetual, royalty-free, fully sub licensable, fully paid up, worldwide license to use, copy, publicly perform, digitally perform, publicly display, and distribute such Posted Information and to adapt, edit, translate, prepare derivative works of, or incorporate into other works, such Posted Information. This license is non-exclusive, except you agree that the Company shall have the exclusive right to practice this license to the extent of combining your Posted Content with the Posted Information of other websites, i.e., diagnotreat.com users for purposes of constructing or populating a searchable database of reviews and information related to the health care industry.

You hereby agree that you will not host, display, upload, modify, publish, transmit, update, or share any information that —

belongs to another person and over which you do not have sufficient legal rights;
is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libelous, invasive of another’s privacy, hateful, or racially, ethnically objectionable, disparaging, relating to or encouraging money laundering or gambling, or otherwise unlawful in any manner whatsoever;
harms minors in any way;
infringes any patent, trademark, copyright or other proprietary right(s) violates any law for the time being in force;
deceives or misleads the addressee about the origin of such messages or communicates any information that is grossly offensive or menacing;
impersonates another person;
contains software viruses or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer resource;
threatens the unity, integrity, defence, security, or sovereignty of India, friendly relations with foreign states, or public order, or causes incitement to the commission of any cognizable offence, or prevents investigation of any offence, or is insulting to any other nation.

The following is a partial list of the kinds of content and communications that are illegal or prohibited on/through the Website. The Company reserves the right to investigate and take appropriate legal action in its sole discretion against anyone who violates this provision, including, without limitation, removing the offending communication from the Services and terminating the membership of such violators or blocking your use of the Services and/or the Site. You may not post content that:

is false or intentionally misleading;
harasses or advocates harassment of another person;
involves the transmission of unsolicited mass mailing or “spamming”;
violates the intellectual property or other rights of any person;
is threatening, obscene, defamatory, or libellous; or
is pornographic or sexually explicit.

YOUR USE OF CONTENT

Except for Posted Information that you or any member of the Website, i.e., www.diagnotreat.com submits, all of the Information available on or through the Services and/or the Site, including without limitation, text, photographs, graphics and video and audio content, is owned by us and our licensors and is protected by copyright, trademark, patent, and trade secret laws, along with other proprietary rights, and international treaties. You acknowledge that the Services and any underlying technology or software used in connection with the Services contain the Company’s proprietary information. The Company permits you to use the aforementioned content for personal, non-commercial purposes only and does not transfer any intellectual property rights to you under permitting your use of the Services. You may print, download, and store information from the Website, i.e., www.diagnotreat.com for your convenience, but you may not copy, distribute, republish (except as permitted in this paragraph), sell, or exploit any of the content, or exploit the Website, i.e., www.diagnotreat.com in whole or in part, for any commercial gain or purpose whatsoever. Except as is expressly and unambiguously provided herein, the Company and its suppliers do not grant you any express or implied rights, and all rights in the Site and the Services not expressly granted by the Company to you are retained by the Company.

PATIENT EMERGENCIES

The Company’s Services are not a replacement for emergency services offered at hospitals and should not be used or accessed if the patient is in a critical or unstable state. In the event of an emergency, please contact local emergency services and/or proceed to the nearest hospital.

In the event of the death of any patient at home, the Company may request for a medical post-mortem report. The Company will not provide a death certificate.

DATA RECORDING, STORAGE & USAGE

The information stored by the Company may be entered by you or by a Specialist assigned to you, or by the Company itself in the course of provision of Services to you. The information collected as part of the Services may be stored on your mobile device as well as on a cloud platform or a server hosted by a third party.

All video-consultations/IM chat consultations/text messages/audios/videos/transcripts/opinions and any other form of correspondence between you and the Specialist shall be recorded, saved, and stored for record and legal archival purposes.

All the information shall be recorded, saved. and stored electronically on a server owned and managed by a third party. The Company shall ensure that the third party uses appropriate levels of encryption to protect data and takes all necessary precautions. The Company shall, however, not be responsible for any cyber data theft from its Website, i.e., www.diagnotreat.com, and from such third party.

After the conclusion or termination of any Service, the Company reserves the right to permanently delete any user information, including personal information, health information, and medical records, without notice unless such Service is renewed.

DISCLAIMERS

Although every effort will be made to generate a medical second opinion report in a reasonably timely fashion, the Company makes no representation or warranty as to the quality, sufficiency, or timeframe in which such second opinion report will be generated.

The website, i.e., www.diagnotreat.com and Services provided by the Company are provided on an “as is” and “as available” basis, and without any warranties or conditions (express or implied, including the implied warranties of merchantability, accuracy, fitness for a particular purpose, title and non-infringement, arising by statute or otherwise in law or from a course of dealing or usage or trade). To the fullest extent permitted by law, the Company disclaims all liability arising out of any use or reliance on the Services received on the Website, i.e., www.diagnotreat.com(including medical second opinion), the content on the Website, i.e., www.diagnotreat.comor any opinion or suggestion given or expressed by the Company or its contractors and agents (including HSPs), or unavailability of Services.

Specifically, the Company disclaims any liability arising out of deterioration of a prior medical condition or a new medical event that occurs on account of omission to provide critical and material health information by you to the Specialist.

The Company assumes no responsibility, and shall not be liable for, any damages to, or viruses that may infect your equipment on account of access to, use of, or browsing the Website, i.e., www.diagnotreat.comor the downloading of any material, data, text, images, video content, or audio content from the Web Site. You must stop using the Services and/or the Website, i.e., www.diagnotreat.com, immediately if you believe that it may have or has affected your equipment in any manner.

You are encouraged to independently verify any information you receive from the website.

THE COMPANY HEREBY DISCLAIMS ANY LIABILITY, AND MAKES NO REPRESENTATION AND/OR WARRANTY FOR THE SECURITY, RELIABILITY, QUALITY, TIMELINESS, AND PERFORMANCE OF

THE WEBSITE, I.E., DIAGNOTREAT.COM AND ITS FEATURES
ANY INFORMATION, CONTENT, OR ADVICE (INCLUDING MEDICAL SECOND OPINION) AVAILABLE ON OR RECEIVED THROUGH THE WEBSITE, I.E., DIAGNOTREAT.COM
ACCESS TO OR ALTERATION OF USER CONTENT
TRANSMISSION OF DATA AND
ANY OTHER MATTER RELATING TO THE WEBSITE, I.E., DIAGNOTREAT.COM AND / OR SERVICES. – THE COMPANY DOES NOT PROVIDE ANY GUARANTEE AND SHALL NOT BE HELD LIABLE OR RESPONSIBLE FOR THE FAILURE TO SEND ANY COMMUNICATION, NOTIFICATION, OR REMINDER TO YOU, WHETHER AS A FEATURE OF THE SERVICE OFFERED OR NOT.

THE COMPANY SHALL NOT BE RESPONSIBLE OR LIABLE FOR ANY BREACH OR LOSS OF DATA, INCLUDING PERSONAL INFORMATION, DUE TO TECHNICAL REASONS OR THIRD PARTY ACTIONS.

LIMITATION OF LIABILITY

To the fullest extent permitted by law, in no event will the Company or its contractors or agents (including Specialists) or any of their directors, officers, employees, agents or content or service providers (collectively, the “Protected Entities”) be liable for any direct, indirect, special, incidental, punitive, exemplary or consequential damages (including, without limitation, loss of business, revenue, profits, goodwill) arising from, or directly or indirectly related to, the use of, reliance on, or the inability to use or rely on, the Website, i.e., www.diagnotreat.com or the Services, materials and functions related thereto whether or not the Company has been warned of the possibility of such damages or could have reasonably foreseen such damages.

In no event shall the total aggregate liability of the Protected Entities towards you for all damages, losses, and causes of action (whether in contract or tort, including, but not limited to, negligence or otherwise) arising from the terms and conditions your use of the Website, i.e., www.diagnotreat.com exceed, in the aggregate, Rupees One Thousand (INR 1000) or the amount of payment against Services that has been directly received by the Company from you in the past three months, whichever is lower.

INDEMNIFICATION

You hereby agree to indemnify, defend, and hold the Company, the Company’s distributors, agents, contractors (including Specialists), representatives and other authorized users, and each of the foregoing entities’ respective resellers, distributors, service providers and suppliers, and all of the foregoing entities’ respective officers, directors, owners, employees, agents, representatives, harmless from and against any and all losses, damages, liabilities and costs arising from (i) Your use of the Website, i.e., www.diagnotreat.com or Services (ii) Your breach of terms, conditions or provisions of this Agreement and (iii) any negligent or intentional wrongdoing on your part

APPLICABLE LAW, JURISDICTION OF COURTS AND DISPUTE RESOLUTION

This Agreement shall be governed by and construed under the laws of India. The competent courts of Delhi shall have jurisdiction to adjudicate and grant urgent interim reliefs to the Parties. The Parties shall have the right to apply to a court of competent jurisdiction to obtain interim injunctive relief in respect of any dispute pending resolution of such dispute following the execution of this Agreement.

MISCELLANEOUS

Severability: If any provision of this Agreement is held by a court of competent jurisdiction or arbitral tribunal to be unenforceable under applicable law, then that provision shall be excluded from the Agreement. The remainder of the Agreement shall be interpreted as if that provision was excluded and shall be enforceable according to its terms; provided, however, that in that event, the Agreement shall be interpreted to give effect, to the greatest extent consistent with and permitted by applicable law, to the meaning and intention of the excluded provision as determined by the court of competent jurisdiction or arbitral tribunal.

Notices: All notices and other communications required or permitted hereunder to be given to a Party shall be in writing, in the English language, and shall be sent by e-mail, or mailed by prepaid internationally-recognized courier or otherwise delivered by hand or by messenger, addressed to such Party’s address as set forth below or at such other address as the Party shall have furnished to the other Party in writing in accordance with this provision:

If to the Company:

Monchi Health & Education Consultancy LLP

Office No 704, Tower D-4, Sushant Aquapolis, Ghaziabad – 201016, Uttar Pradesh.

By email contact@diagnotreat.com

At the email address provided by you to us on registration.

Waiver: No term of the Agreement shall be deemed waived and no breach excused, unless such waiver or consent shall be in writing and signed by the Party claimed to have waived or consented. Any consent by any Party to, or waiver of a breach by the other, whether expressed or implied, shall not constitute consent to, waiver of, or excuse for any other different or subsequent breach.

Complete Understanding: The Agreement contains the entire understanding of the Parties, and there are no other written or oral understandings or promises between the Parties with respect to the subject matter of the Agreement other than those contained or referenced in the Agreement.

Force Majeure (Act of God): The Company shall not be liable for any downtime or delay or unavailability of the Application caused by circumstances beyond the Company’s reasonable control, including without limitation, acts of God, acts of government, floods, fires, earthquakes, civil unrest, acts of terror, strikes or other labour problems, internet service provider failures or delays, or denial of service attacks.

Advertisement: The Company shall have the right to place advertisements and publicity materials of its choice, including those pertaining to parties other than itself, for commercial use through electronic means on the Application.

Assignment: You may not assign or sublicense, without the prior written consent of THE COMPANY, the rights, duties, or obligations under this Agreement, in whole or in part, to any person or entity.

Conflict: In the event there is any conflict between the terms set out in these Terms of Use, the Privacy Policy, and any other policies applicable to specific pages of the Application, the following order of prevalence shall apply: (i) any additional Service-specific terms and conditions.

Ms Monchi Health & Education Consultancy LLP

About Us

Contact Info

About Us

Contact Info

Find a Consultant

Enquire About Consultant